Terms of Service
Last updated: October 2026
These terms apply when you use pixohub.com (“Pixohub”, “we”). By using the site you agree to them. If you don’t agree, please don’t use the service.
1. The service
Pixohub provides image, PDF and photo tools that run in your web browser. Your files are processed on your own device and are not uploaded to our servers; see our Privacy Policy for details. You are responsible for the files you process and for having the right to use them.
2. Free and paid services
Without an account and free of charge you can use:
- all single-image and PDF tools, without watermarks;
- batch processing of up to 20 images per run;
- 3 AI background removals per day (counted in your browser);
- the passport photo maker’s automatic crop, compliance checks and template guides, and a standard-size download on your original background.
Paid services are:
- Pixohub Pro, a subscription that adds batches of up to 150 images with ZIP export, creator and seller content packs, saved brand presets, unlimited AI background removal, unlimited compliant passport and visa photos, larger files and an ad-free site;
- the Pixohub Passport Photo, a one-time purchase of $4.99 per photo.
We may add, change or remove free features. Paid features you have already paid for remain available for the period you paid for.
3. Pixohub Pro: billing and cancellation
- Pro costs $9 per month or $59 per year (US dollars, plus any tax shown at checkout). Payments are processed by Stripe; we never see or store your card details.
- The subscription renews automatically at the end of each billing period at the then-current price until you cancel. We will tell you in advance of any price change, and it applies from your next renewal.
- You can cancel at any time from the billing portal linked on your Pro page. After cancelling you keep Pro until the end of the period you have already paid for; nothing further is charged. Except where the law requires otherwise, we don’t refund partial periods.
- A Pro account is for one person. We may suspend accounts used to resell or automate access to the service.
4. Passport Photo: one-time payment
- The $4.99 payment unlocks one finished photo: the background replaced with the colour required for your document, a high-resolution file with the correct DPI, and a 4×6 inch print sheet. It is a single charge through Stripe Checkout, with no account and no subscription.
- Your photo stays in your browser while you pay. After payment you can download it again in the same browser; clearing your browser data removes the saved copy.
- Active Pixohub Pro subscribers can make compliant photos without paying per photo.
5. Refunds
- Passport photos: if a photo you bought is refused by the issuing authority, email contact@pixohub.com with your payment receipt and the reason it was refused, and we will refund the $4.99.
- Pixohub Pro: you can cancel at any time and keep Pro until the end of the current period. If you were charged in error, contact us and we will put it right.
- Nothing in these terms limits refund rights you have under the law where you live.
6. Compliance checks: disclaimer
The passport photo maker checks photos automatically against the published specification for the document you choose — head size, position, background, expression, lighting, resolution and so on. These checks are automated measurements, not an official approval. Requirements change and are applied by people: the issuing authority (passport office, embassy or visa centre) always makes the final decision. Please read its current guidance before you submit. Our liability for a refused photo is limited to the refund described above.
7. Acceptable use
Don’t use Pixohub to break the law, to infringe others’ rights, to create fraudulent identity documents, or to disrupt or overload the service.
8. No warranty and limitation of liability
The free tools are provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of data — keep your own copies of your files. Our total liability for paid services is limited to the amount you paid us in the twelve months before the claim.
9. Changes to these terms
We may update these terms. The “Last updated” date shows when they last changed; significant changes affecting Pro subscribers will be announced in advance.
10. Contact
Questions about these terms, billing or refunds: email contact@pixohub.com or use our Contact page.